Applied Client Network
Learning Center

Frequently Asked Questions

How do I get started with ACN Learning?

After logging in with your Applied Client Network Credentials, you can start individualizing your persona-based education experience. You can view all the personas by clicking here.

Why isn't my login working?

Welcome to our newly launched ACN website. Everyone must first set up an Account in the new ACN Member Portal in order to access the Learning Center content. If you were a previous ACN user, your old credentials will no longer work.

From, click Login in the top right corner. On the "Setup an Account" tab please enter the email address you currently use to sign-into the previous ACN website and create a password you'd like to use.

What is Persona-Based Education?

Personas are role-based tracks that allow you to tailor your educational experience to your specific interests, needs and priorities. Personas are broken out into categories (Servicing, Managerial, Finance and Operative, Sales and Marketing, and Insurer). We encourage all ACN members to build their educational experience by utilizing the content recommended to their persona. You can find your persona by clicking here.

What kind of education formats are offered?

Within each persona, various learning styles allow you to choose what works best for you. ACN Learning has a comprehensive library of Webinars, Quick Tips, Roundtables, Coffee Talks, Conference Replays, and more.  

How do I register for a live educational offering?

Use the search function to look by persona or topic. Then, click on the education offering you are interested in. You will be able to register. Advantage members are able to register for free.

How do I purchase an on-demand product?

Go to the product page. Click “register” to add to your cart. After payment is processed, the on demand recording will appear in your “My Content” section. Advantage members have free access.

How do I make a payment?

We accept all payments online via credit or debit card. We do not accept purchase orders or checks. PLEASE NOTE: No refunds will be issued for any online education purchase.

Where Can I Find My Learning History?

 Please go to the My Content tab, then My ELearning Courses, then Filter By Status and click Completed. Completed courses will be listed below along with their certificates.

Do you offer group or “bulk" purchasing?

We do offer discounts and perks for Advantage Members - click here to learn more.

Additional Questions?

Contact our team at