Elevating Communication: Enhancing Your Verbal, Written and Presentation Skills

Get ready to master the art of communication! This session will cover everything from crafting impeccable emails to delivering captivating presentations and more. Dive into the proper etiquette for email replies, including who to include and how to maintain professionalism. Unlock the secrets of basic business communication, ensuring clarity and impact in every interaction. Whether you're honing your skills for internal presentations or dazzling clients with your verbal prowess, this session has you covered. Join us and unleash your communication superpowers to command attention, build relationships, and achieve your goals with confidence and finesse.

Skill level: Intermediate

Target Audience: Customer Service Rep, Account Manager - Employee Benefits, Account Manager - Medium/Large Commercial; Specialty Lines, Account Manager - Personal Lines/Small Commercial, Owner/Principal, Sales Representative, Marketing Manager/Specialist, Carrier

Presenters: Hayley Taylor, CCI, LLC. 

Length: 60 minutes