Expert Panel: How Different Agency Roles Handled the Switch to Applied Epic Browser
Recorded On: 09/12/2024
Attend this panel to hear how agents in different roles handled the change from the Applied Epic® desktop application to the browser interface. Listen as panelists share obstacles they faced during the transition and tips on what to (and not to) do during the rollout so your staff is successful in the new environment.
Skill level: Basic
Target Audience: Customer Service Rep, Account Manager - Employee Benefits, Account Manager - Medium/Large Commercial; Specialty Lines, Account Manager - Personal Lines/Small Commercial, Accountant, Office Manager, Sales Representative, Marketing Manager/Specialist
Presenters: Stacy Johansen, Downeast Insurance, LLC; Diedre Carter, OneDigital/RiskSOURCE; Michelle Price, Sunstar Insurance Group; Ashley Westmoreland, AssuredPartners; Linda Bendele, Applied Systems
Length: 60 minutes
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