EZLynx AMA Recap | September 2026: 5 EZLynx Tips Every Agency Should Be Using Right Now

Amanda Crawford is the Systems Strategist at Compass Insurance, where she specializes in agency structural organization, technology implementation, and fostering employee relations. With a background in both personal and commercial lines, Amanda brings nearly two decades of industry experience to her role. As Co-Leader of the EZLynx User Alliance, Amanda is passionate about empowering agencies to feel confident using the EZLynx platform, enabling them to grow and streamline their operations. She is also dedicated to cultivating a positive and collaborative community of EZLynx users who share knowledge and promote growth and learning.

Beaux Pilgrim is an esteemed insurance expert and entrepreneur with over 30 years in the industry, including 15 as an agency owner. In 2020, he founded an outsourcing business aimed at revolutionizing insurance agency operations by connecting them with skilled yet affordable Filipino talent. This venture addresses the need for qualified employees and provides meaningful employment opportunities in the Philippines. Beaux is renowned for his innovative approach to insurance, offering insights into employee hiring, compensation, and the benefits of outsourcing to enhance agency scalability, profitability, and efficiency. His work has made him a respected figure in the industry, celebrated for his contributions to global employment and agency optimization.