Hands-On Lab: Enhance Productivity with Applied Epic Email and SMS Templates

This hands-on lab provides experience in maximizing productivity by leveraging customized email and SMS templates and strategic branding in Applied Epic®. Learn to streamline your work process, enhance client communication, and reinforce your brand image. This course is perfect for professionals seeking efficiency in managing large client databases.

Skill Level: Basic
Target Audience: Customer Service Rep, Account Manager - Medium/Large Commercial; Specialty Lines, Account Manager - Personal Lines/Small Commercial, IT/Operations Manager, Account Manager - Employee Benefits, Accountant, Office Manager, Marketing Manager/Specialist
Presenters: Mercy Ruiz, Allison Haag, Amanda Herlehy
Length: 60 minutes