Quality Assurance Auditing

 A formal Quality Assurance program is important to any agency that wants to maximize 
their utilization of the TAM system. Unfortunately, actually conducting such audits on a regular basis often 
proves difficult, time consuming, and sometimes just downright painful. This session will discuss ways to 
implement a Quality Assurance program built upon a written Procedures Manual that will work in the real world, 
not just in theory

Skill Level: Intermediate
Track: TAM
Target Audience: Operations, Principal/Owner, Trainer
Presenter: Todd Arnold, AB Solutions, Inc. 
Length: 60 minutes
FREE for Advantage Members