Quality Assurance Auditing
A formal Quality Assurance program is important to any agency that wants to maximize
their utilization of the TAM system. Unfortunately, actually conducting such audits on a regular basis often
proves difficult, time consuming, and sometimes just downright painful. This session will discuss ways to
implement a Quality Assurance program built upon a written Procedures Manual that will work in the real world,
not just in theory
Skill Level: Intermediate
Target Audience: Operations, Principal/Owner, Trainer
Presenter: Todd Arnold, AB Solutions, Inc.
Length: 60 minutes
FREE for Advantage Members
- Basic/Associate Member - $99
- Advantage Member - Free!