Should Your Organization be Using Work Groups and Unrouted Email?

Have you ever wanted to centralize processes such as changes, issuing certificates or other proofs of coverage and pulling MVRs? If so, you should consider using a central email address and work groups in Applied Epic. This session will help you figure out if work groups and shared inboxes are right for you and your organization. In addition, you’ll learn how to best implement the new process.

Skill level: Basic 
Track: Applied Epic 
Target Audience: Administration, Customer Service, IT, Operations 
Presenters: Jennifer Raymond, Fischer Rounds & Associates, Adam Hendry, Applied Systems
Length: 20 minutes
Price: FREE for Advantage Members